Privacy Policy

Your privacy is important to us. We do not collect more information from you than is necessary for us to provide you with our products and/or services.

  1. The Information We Collect:

Your personal or business information about:

  • Your name;
  • Your delivery address;
  • Your phone number;
  • Your email;
  • Your reviews / comments on our products.

How We Use Such Information:

We’ll use it for the purpose of:

  • processing and effecting sales, orders, delivery of goods, cash refunds or exchanges relating to sales in our shop(s) or through our website.
  • providing rewards, discount coupons or vouchers under our redemption or promotional programme(s).
  • responding to your queries, feedback or claims made by you.
  • distributing our promotional or marketing information or materials through direct emails or via social media partners (e.g. Facebook, Instagram, WeChat).
  • performing research or statistical analysis in order to improve our products and services and providing a better shopping experience.
  • We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your online account or request that we no longer use your information to provide you services, please contact us at info@buffsso.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
  • We do not control certain privacy settings and preferences maintained by our social media partners. If you wish to make changes to those settings and preferences, you may do so by visiting the settings page of the appropriate social media site.

2. The Information You Provide To Us But Not Collected By Us:

Your personal or business information for the purpose of:

  • processing and effecting any non-cash payments or refunds; and
  • operating, maintaining, managing your online accounts.

How We Use Such Information:

  • Such information is collected through us by our business partners.
  • They collect such information through their devices in our shop or online automated programmes or hyperlinks embedded on our website.
  • We (shop or website) are just the portal to redirect you to their designated places for them to process the money transfers or relevant digital activities.
  • We do NOT have the technical or financial ability to investigate into their assurances on safety, security or privacy. We use their products and services solely based on their claims and reputation. We do not control, recommend or endorse and are not responsible for these sites or their content, products, services or privacy policies or practices.
  • These other sites may send their own cookies to your device, they may independently collect data or solicit personal information.
  • We do not know and we cannot obtain from these business partners any of the information you provide to them, e.g. log-in IDs, passwords, bank account numbers, etc.) .
  • Therefore, it’s your responsibility to access the reliability and creditability of such service providers and decide whether to use their products and services and to choose which one to use.
  • You should also independently assess the authenticity of any site which appears or claims that it is one of our sites (including those linked to through an email or social networking page).

3. Data Processing and Safeguards

  • While we have implemented administrative and technical safeguards to assist in protecting the personal information we collect, please note that no electronic transmission of information can be entirely secure.
  • We cannot guarantee the security measures we have in place to safeguard personal information will never be defeated or fail, or that those measures will always be sufficient or effective.
  • Please also be aware that we may use third-party cloud service providers that provide hosting, data storage and other services pursuant to standard terms and conditions that may be non-negotiable. These service providers have informed us or the general public that they apply security measures they consider adequate for the protection of information within their systems, or they have a general reputation for applying such measures.
  • If you have reason to believe that your interaction with us is no longer secure, please immediately notify us at info@buffsso.com.

4. Updates To This Privacy Policy

This policy may be updated periodically and without prior notice to you to show changes in our privacy practices.